Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to the WordPress website and Agence de Marketing FWD Media Marketing Inc. (DBA Forward Media Marketing) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Forward Media Marketing include fwdmediamarketing.com and Forward Media Marketing.
The Forward Media Marketing website and applications provide marketing, advertising, and business growth services. By using the Forward Media Marketing website, you consent to the data practices described in this statement.
Collection of Your Personal Information
To better provide you with products and services offered, Forward Media Marketing may collect personally identifiable information, such as your:
- First and Last Name
- Business Name
- Zip Code / Mailing Address
- Email Address
- Phone Number
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information when you choose to use certain products or services. These include, but are not limited to:
(a) registering for an account;
(b) entering a sweepstakes or contest sponsored by us or one of our partners;
(c) signing up for special offers from selected third parties;
(d) sending us an email message;
(e) submitting your credit card or other payment information when ordering and purchasing products and services;
(f) submitting a chat message or form on our website or social media channels.
We will use your information for purposes including, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.
Use of Your Personal Information
Forward Media Marketing collects and uses your personal information to operate and deliver the services you have requested.
We may also use your personally identifiable information to inform you of other products or services available from Forward Media Marketing and its affiliates (i.e. PaintCon).
Cookies, Pixels & Tracking Technologies
We use cookies, tracking pixels, and similar technologies to collect and store information about your interactions with our website. These technologies may be used for analytics, personalization, advertising, and performance optimization.
Tracking tools may include, but are not limited to:
- Google Ads Conversion Tracking
- Proof
- Hyros
You can control cookie preferences through your browser settings or opt out of interest-based advertising through the Digital Advertising Alliance or Network Advertising Initiative.
Sharing Information with Third Parties
Forward Media Marketing does not sell, rent, or lease its customer lists to third parties.
We may share data with trusted partners to help perform statistical analysis, send email or postal mail, provide customer support, or arrange for deliveries. These include services such as:
- Zapier
- Google Suite / Analytics
- Meta Business Suite
- HighLevel (CRM)
- Calendly
- Slack
All such third parties are prohibited from using your personal information except to provide these services to Forward Media Marketing, and they are required to maintain the confidentiality of your information.
We may also disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
(a) comply with legal obligations or process;
(b) protect and defend the rights or property of Forward Media Marketing; or
(c) act under exigent circumstances to protect the personal safety of users or the public.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required, it will be securely deleted or anonymized.
Right to Deletion
Subject to certain exceptions set out below, upon receiving a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
We may not be able to comply with requests to delete personal information if it is necessary to:
- Complete a transaction or fulfill a contract;
- Detect and prevent security or fraud;
- Debug and repair errors;
- Exercise free speech or comply with legal requirements;
- Comply with the California Electronic Communications Privacy Act;
- Enable internal uses consistent with your relationship with us;
- Comply with existing legal obligations.
International Data Protection (GDPR & PIPEDA)
If you are a resident of the European Economic Area (EEA), the United Kingdom, or Canada, you have specific rights regarding your personal data, including the right to:
- Access, correct, or delete your data;
- Restrict or object to its processing;
- Request data portability; and
- Withdraw consent at any time.
Forward Media Marketing complies with Canada’s PIPEDA and applicable GDPR standards regarding the collection, use, and retention of personal data.
Requests can be made by emailing [email protected].
Children Under Thirteen
Forward Media Marketing does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, you must ask your parent or guardian for permission to use this website.
Email & SMS Communications
From time to time, Forward Media Marketing may contact you via email or SMS for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you wish to stop receiving marketing or promotional communications via email, you may unsubscribe using the link included in each email.
Security & Limitation of Liability
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is entirely impenetrable.
By using our website, you acknowledge that you do so at your own risk. To the maximum extent permitted by law, Forward Media Marketing shall not be liable for any direct, indirect, incidental, or consequential damages arising from unauthorized access to or use of your personal information.
Changes to This Statement
Forward Media Marketing reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page and/or sent to your primary email address if available. Continued use of our website and services after updates constitutes your acceptance of the new policy.
Contact Information
Agence de Marketing FWD Media Marketing Inc. (DBA Forward Media Marketing)
1204-1700 Boulevard Angrignon
LaSalle, Quebec, Canada H8N 0J2
Email: [email protected]
Telephone: +1 (438) 796-4625
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Effective as of April 1, 2022
